De Havilland Aircraft of Canada Limited (DHC), a global leader in aerospace manufacturing, collaborated with Reveation Labs to transform its Customer and Supplier Portals. These platforms, critical for managing engineering documentation, purchase orders, and supplier relationships, faced challenges in scalability, system stability, and performance. Reveation Labs aimed to create a solution that ensured seamless portal operations and supported DHC's growing traffic demands.
6 Sec
Document Retrieval
25%
Cost Savings
2X
Traffic Handling
30%
Faster Loading
Navigating Legacy System Turbulence
For DHC, the road to operational efficiency was obstructed by legacy systems that struggled to keep up with modern demands.
The outdated workflows caused delays, stretching timelines and increasing operational costs. Performance bottlenecks made the portals sluggish and unreliable, leaving users frustrated. At the heart of the issue were critical bugs disrupting core features such as purchase orders and technical requests.
As traffic surged, the system’s limited scalability became increasingly apparent, posing a risk to both customer satisfaction and business growth.
Crafting Scalable and Resilient Portals
Reveation Labs crafted a detailed plan to revamp the DHC portals, ensuring they were scalable, efficient, and future-ready.
Routine updates and strategic cloud migration to improve scalability and boost overall system performance.
Enhanced library systems with version control for streamlined workflows and quick data retrieval.
Addressed critical bugs in purchase order (OPO), technical request (OTR), and return management (RMA) features for reliability.
Implemented advanced traffic-handling mechanisms to ensure smooth operation during peak usage periods.
Partner with Reveation Labs today and let’s turn your business goals into tangible success. Get in touch with us to discover how we can help you.
